COURSE Title: Problem Solving – Basic Quality Tools Used in Manufacturing
Business operations either from manufacturing or service sector exist in an environment of increasing challenge. Rising raw material & labour cost and the pressure from customer to deliver higher quality product/service faster at lower cost are just some of the key challenges which drive the need to seek operational improvement.
In today’s business, proven problem solving methodology for pursuing breakthrough or continuous improvement is critical in meeting customer satisfaction and organization profit growth. This includes revenue improvement, cost reduction, cycle time reduction, increased customer satisfaction and any other performance improvements critical to the company. Practically, some basic quality tools are used to solve problem effectively which directly improve operating efficiency. In addition, the application of quality tools will engage and encourage employees to work as a team in in their works routine.
This course introduces the key basics and application examples of basic quality tools used in manufacturing, regardless of what parts/products to produce. This easy-to-follow course also includes step by step of how basic quality tools are applied in the process of determining what to measure and collect and to display the data for evaluation.
WHO SHOULD ATTEND
Technicians, Supervisors, Executives, Engineers, Managers, Directors, Decision Makers and Staff who have not been educated typically on what the Six Sigma problem solving methodology is about.
HOW YOU WILL BENEFIT
- Better understand the key concepts and approach of problem solving
- Enhance know-how and the application of basic quality tools
- Higher confidence in tackling problem
The methods used here are the combination of lecture + interactive discussion. Post Test (recommended) to be arranged to assess how much knowledge has been acquired by participants in the end of training.
The course is primarily conducted in a class room. Each participant will be provided with a set of course materials.
Upon completion of this course, participants will be able to:
- Explain the importance of managing process variations
- Explain the basic flow of problem solving
- Outline the objective and application of quality tools in problem solving
In-house and customize trainings are available. Contact us for more detail
Tel: +60389955000 ext. 55279 | email: [email protected]
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